Mercure Nairobi Upper Hill - Nairobi
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Mercure Nairobi Upper Hill
Nairobi Kenya Road, Upper Hill
No. of rooms
44
WiFi
Pool
Parking
Meals
facilities
Playground
We speak
AR FR SW
8.7/10
No. of rooms
44
WiFi
Pool
Parking
Meals
facilities
Playground
We speak
AR FR SW
8.7/10
Each one of our experienced members of staff is dedicated to providing a service that makes your stay unique, Thanks to their genuine sense of hospitality and their attention to every detail, they offer personalized service, going beyond guests needs." Mr Gerard MOUTOU, Hotel Manager.
Mercure Nairobi Upper Hill is located in the financial district, surrounded by banks, international corporate companies, and Embassies and in close proximity to the Jomo Kenyatta International Airport. The hotel complex features a lounge bar, all-day dining restaurant, a gym and a heated outdoor pool. Conference facilities for meetings, events, and conferences for small to large groups.
Located just 15 minutes from JKIA and close to Nairobi CBD, Mercure Nairobi is in the heart of the fast-growing business district of Upper Hill, perfect for enjoying a Kenyan safari or business trip. Discover Nairobi National Park, just 24 min from the Hotel.
The hotel day starts from hour 14:00 and ends at 11:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Superior King Room. This room features a minibar, soundproofing and air conditioning. ;
King Room. The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.
Process in place to check health of guests
Meeting/banquet facilitiesadditional charge
Use of cleaning chemicals that are effective against Coronavirus
Invoice provided
Toilet with grab rails
Fax/photocopyingadditional charge
24-hour security
All plates, cutlery, glasses and other tableware have been sanitized
Kid-friendly buffet
Emergency cord in bathroom
Kids' outdoor play equipment
Packed lunches
Outdoor furniture
Guest accommodation is disinfected between stays
Luggage storage
Wheelchair accessible
Auditory guidance
Coffee house on site
Non-smoking throughout
Snack bar
First aid kit available
Shared lounge/TV area
Food can be delivered to guest accommodation
Free WiFi
Air conditioning
Breakfast takeaway containers
Parking on site
Business centreadditional charge
24-hour front desk
Airport shuttle (additional charge)
Higher level toilet
Visual aids: Braille
Designated smoking area
Hand sanitizer in guest accommodation and key areas
Parking
Shared stationery such as printed menus, magazines, pens, and paper removed
Safety deposit box
Room service
Breakfast in the room
Lower bathroom sink
Facilities for disabled guests
Wine/champagneadditional charge
Restaurant
Airport pick upadditional charge
Game drivesadditional charge
Kid mealsadditional charge
CCTV outside property
Security alarm
Screens or physical barriers placed between staff and guests in appropriate areas
Access to health care professionals
Free parking
Currency exchange
Special diet menus (on request)
Sun terrace
Concierge service
Staff follow all safety protocols as directed by local authorities
Fruitsadditional charge
WiFi
WiFi available in all areas
Lift
Ironing serviceadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
CCTV in common areas
Property is cleaned by professional cleaning companies
Thermometers for guests provided by property
Physical distancing in dining areas
Physical distancing rules followed
Dry cleaningadditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
Accessible parking
Laundryadditional charge
Swimming pooladditional charge
Airport shuttle
Tour desk
Board games/puzzles
Cooking classadditional charge
Internet services
Daily housekeeping
Shuttle service
Soundproof rooms
Fitness centre
Fire extinguishers
Delivered food is securely covered
Parking garage
Cashless payment available
Key card access
Face masks for guests available
Guest accommodation sealed after cleaning
Airport drop offadditional charge
Non-smoking rooms
Smoke alarms
Trouser pressadditional charge
Bar
